WEBINAR ETIQUETTE

We love it when things run smoothly!

zoom webinars

Zoom is a great tool for video conferencing and hosting webinars for attendees. Please familiarise yourself with the Zoom webinar features by clicking on the image below.

The Workshop

  • Get set up:
    • Close all programs on your computer except for the windows you are using to present.
    • Use a hard-wired (Ethernet) connection if available.
    • If you have one available, use headphones with an in-built microphone (like the ones from your smartphone!) as these have background noise reduction features.
    • Move to a quiet space that is well lit and be mindful that light should hit you from the front (ie. don’t sit with a window behind you).
  • Join the session early. Give yourself time to learn what you can and can’t do in the session. Add a profile picture and set up your audio and video. If you are presenting, make sure you can share content. Practice using the tools.
  • Be on time. If you can’t be early, be on time. Let the moderator know if you are going to be late or absent. Everyone can set notifications to alert them when someone has joined the session and may see who is joining when.
  • Introduce yourself. Don’t assume anyone automatically recognizes your voice. State your name the first few times you speak. Give everyone a chance to know you.
  • Make eye contact. If you are sharing video, look at the camera and not the session. It may feel weird but it shows you are engaged in the session.
  • Mute yourself when not speaking. Nothing is more distracting than background noise. For example, typing or a private conversation occurring in the background. It can also give the impression that you aren’t paying attention.
  • Be professional. You may be joining the session from somewhere private, but you are not alone. Don’t talk over someone. Type questions and feedback in the chat if there is no opening to speak. Pick your best profile picture. Watch your mannerisms and facial expressions.
  • If you have earphones with a built in microphone – anyone with a smartphone should have one! – these are preferred as they filter out background noises, ensure clear audio on both sides and keeps your hands free.
    • Please be extra mindful that you don’t knock the microphone as you move!!!
  • Ensure the microphone and speakers are at a good distance away from each other. Generally half a metre apart and facing away from each other.
    • eg. place the microphone behind speakers or positions the speakers facing away from the microphone so sound doesn’t travel back into the microphone.
  • Update your software – the latest version of Zoom. After updating, reboot the system by turning off the computer, waiting 20 seconds, turn on and starting the session up. Avoid opening too many windows and programs.
  • Good reception to avoid drop outs – avoid wireless and use landline connections if possible.
  • Double check there is only one microphone used for each computer.
    • ie. some webcams come with an in-built microphone
  • Run a test for call quality before joining a session.
  • Keep your phone at a distance from the microphone and speakers.
  • Avoid turning your volume up too high – this can be picked up from other computers and played back.

Don’t want to download Zoom on your computer? You don’t need to!

Click the image to see how: